A Short Trip Led To A Consulting Win

In May 2024, I was able to assist with Improving’s Houston office, winning a 36-month, $6 million client.

The posts below reflect some of my experiences in the process of being a part of the deal.


This week, I travelled differently to and from Houston for client work.

Based on some conversational research, riding the bus turned out to be the better way to move between the cities.

I want to thank the Vonlane team for the enjoyable ride.

Having the option to avoid flying or renting a car was delightful.

As well, the easy access to the buses from premium hotels improved the trip.

P.S. If you are planning to travel, have you considered a bus?


On my way to work with my client.

What are your work plans for today?

Today’s meeting is focused on refining an approach based on a review yesterday.

Collaboration is a key ingredient for successful hashtag#teamwork.

I enjoy opportunities to make products better, regardless of type.

For me, it’s all about Improving!


This is both a business and social post.

As a consultant, I do get to travel. Not as much as pre-C19, but enough to “feel like” a consultant.

Today and tomorrow, I’m working a bit south of home in Dallas. I’m in our Houston Improving office for a few client activities.

Being a consultant stretches me. I feel that in a good way. Pushing toward excellence is a delight, as it gives me a sense of fulfillment when it is accomplished.

Here are 3 points I find as helpful for my practice:

1 – Keep an open mind, “no one of us is smarter than all of us”
2 – Actively listen for what is NOT expressed
3 – Be curious about why things are a certain way

Conversations around work to be done take on an open-ended, opportunity rich context.

P.S. If you do consulting, what are your 3 favorite tips?


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